Shipping Policy
What is your shipping policy?
Orders with Ground or Priority shipping that are placed on a weekday (excludes weekends and holidays) after 1 pm CT will be shipped within 1- 3 business days*. Business days are Monday-Friday and exclude holidays.
Note that standard shipments can take up to 8-12 business days and can be delivered by USPS or FedEx. Transit times can vary. Please note our carrier partners ship to the address entered at checkout, we do not guarantee any delivery that has incorrect shipping information or is not delivered on time due to severe weather or acts of nature that delay the carrier.
Shipping rates and times are based on method, total weight, and destination from our Houston, Tx facility. We offer several shipping levels to fit your needs:
- Standard can take up to 8-12 Business* days
- Ground: 3-6 Business* days (not available for PO Boxes)
- Priority: 2-3 Business* days (not available for PO Boxes)
*Actual delivery times and costs are subject to change
**We are unable to ship to Canada (including Canadian P.O. Boxes)
Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.
For additional questions about our shipping policy, please contact us.
PROCESSING TIME
Orders are processed Monday – Friday. Priority and Ground shipping will process within one (1) to two (2) Business Days. Business days exclude weekends and holidays. All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
MULTIPLE ADDRESSES
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address